SwimOutlet.com Reviews

SwimOutlet.com has an overall rating of 3.7 based on 508 reviews. Customer feedback on SwimOutlet.com is mixed: SwimOutlet.com reviewers highlight positive aspects like wide selection of swim gear, competitive pricing, fast shipping, which strongly appeal to swimmers of all levels, parents buying for children, fitness enthusiasts. However, SwimOutlet.com is often criticized for its customer service issues, occasional sizing discrepancies, website navigation challenges.

3.7/5.0

508 reviews

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All SwimOutlet.com Reviews (508)
elisa.Burlingame
April 25, 2026
"Held up really well for daily swim laps"
I’ve been using this gear for my daily lap swims, and so far it’s held up really well. I’m in the pool pretty much every day, so it’s not like it’s just sitting in a bag or getting used once in a while. It’s been getting regular use, rinsing, drying, and all the normal wear that comes with swimming laps, and I haven’t had any real issues with it. Overall, I’m happy with how it’s lasted.
theresa-Hammett
April 09, 2026
"I’m in a good mood about…"
I’m in a good mood about this one, it’s held up well so far and hasn’t given me much to complain about...
CARVALHO
March 29, 2026
"I ordered a swimsuit and goggles from…"
I ordered a swimsuit and goggles from swimoutlet and figured it would probably take about a week to get here. Somehow it showed up in like two days, which was a really nice surprise. Maybe they have a warehouse close by or I just got lucky, but either way, the shipping was way faster than I expected. Tracking was simple to follow, and everything arrived packed up just fine. Overall, I’m really happy with how quick and easy the whole order was...
Trevor.billingslea
March 27, 2026
"I ordered a swimsuit and it…"
I ordered a swimsuit and it just didn’t fit right, so I packed it up and sent it back the next day. The return process itself was straightforward, which I appreciated. But then the refund took way longer than I expected, and I started getting nervous, like, was I going to get my money back or had I been fooled somehow? I kept checking my account and eventually had to reach out to support to ask what was going on. They did respond, but the whole thing still felt slow and frustrating. I did get my refund in the end, but the wait definitely left a bad impression.
william.Whitman
March 25, 2026
"Good prices, shipping was just okay"
I grabbed a few swim pieces from here and the prices were reasonable. Shipping took a bit longer than I’d hoped, but that’s kind of how online orders always seem to go anyway. Compared to local stores, where everything is basically overpriced these days, the value was definitely better. I’d probably order from them again.
jessekimble2490
March 18, 2026
"I was just trying to place…"
I was just trying to place an order, but the filters kept resetting on me and I swear it felt like the site was actively testing my patience. Every time I thought I had things narrowed down, boom, back to square one. Then checkout was clunky too, which made the whole thing way more dramatic than it needed to be. I did eventually get through it, but wow, I needed a deep breath afterward.
vernon1994
March 14, 2026
"I had a good checkout experience…"
I had a good checkout experience on SwimOutlet. I found what I needed quickly, and my cart updated without any issues. My payment went through smoothly too, which I always appreciate because I get annoyed when sites throw random errors at the last second. The only thing I’d change is making the shipping options a little clearer before the final step. It wasn’t a huge deal for me, though. Overall, I thought the process was easy and I’d definitely order from them again.
PaulineSherman_55
March 13, 2026
"I had a small issue with…"
I had a small issue with my order and didn’t expect much when I emailed them. They got back to me way faster than I thought, they fixed it without turning it into a whole thing. I really appreciated how easy it was, I’ll definitely order from SwimOutlet again.
CarlJones_59
March 01, 2026
"Fits really well and feels comfy"
I ordered a swimsuit from SwimOutlet.com and yeah, it fit pretty much exactly how I was hoping it would. Not too tight, not loose either, just kind of right. I wore it for lap swim and could move around easily, which was nice. i didn’t really think about it once I was in the water, so that’s a good sign. Super comfy the whole time.
michael.Hopp
February 24, 2026
"Pretty solid customer service"
I had a question about my order and, they got back to me faster than I expected. The reply was clear, no confusing nonsense, and they fixed the issue without turning it into some big annoying ordeal. It did take one extra day longer than I was hoping, which was kind of a pain in the ass, but overall it was a good experience.
david-Boyce
February 15, 2026
"Promo code actually worked"
I’m not the most patient shopper, so I was happy the promo code worked right away and saved me more than I expected. Checkout was quick and easy too, which I really appreciated. I’ll definitely check here again before buying swim gear.
theresavig2468
February 07, 2026
"My order showed up on time, and…"
My order showed up on time, and most of it was correct. The swimsuit was the right size and color, so no issues there. But one of the caps came in the wrong color, which was annoying since it was supposed to match our team color. It wasn’t the end of the world, but I really had to think about whether it was worth the hassle of returning it. Whoever runs this really needs to pay closer attention to the details. Overall it was okay, but definitely check your order when it arrives.
MARCIAL
February 02, 2026
"Fast delivery, but the package looked rough"
My order got here quickly, but the box was in bad shape when it arrived. One side was crushed and the tape was already half peeled open, like it had been passed around a bunch before getting to me. Thankfully the item itself was okay, but it definitely wasn’t great opening the door to a package that looked like that.
Cora.mack
February 02, 2026
"I ordered based on the size chart and…"
I ordered based on the size chart and it was pretty much right on. It’s just a tiny bit snug on me, but not enough to be a problem. I tried it on right after dinner, so that probably didn’t help either, lol. Overall, happy with it.
Michael_bach77
January 23, 2026
"Easy enough exchange"
and I had to exchange a swimsuit for a bigger size, which took a few days to process, but it wasn’t anything crazy. Customer service was helpful enough, and I’d probably order from them again
Robert_aguino97
January 11, 2026
"Not totally convinced it’s authentic"
The tags just looked kind of off to me, so I’m not completely sure it’s real. One weird thing I remember is the stitching around the label looked a little uneven, which made me notice it even more. Maybe it’s fine, but it didn’t give me a lot of confidence
Amanda_ogle94
January 03, 2026
"Worth it for the shipping"
I mostly got the membership for the free shipping, but the extra discounts are nice, nice little bonus. I order swim stuff often, so it kind of feels like it pays for itself over time.
Louie-stokes
December 31, 2025
"I’ve shopped at SwimOutlet before and usually expect…"
I’ve shopped at SwimOutlet.com before and usually expect a solid range of options, but this time the selection just didn’t meet my personal standard. A lot of the swimsuits I clicked on were either down to random leftover sizes or the colors I liked were already sold out. I noticed the same thing with goggles and training gear too, most of what was available wasn’t really what I was looking for. Maybe I just caught them at a bad time, but it was a little frustrating. For a swim-focused store, I expected more choices.
Pamela_redenius04
December 30, 2025
"Delivery was really, really late"
My delivery showed up way later than expected. I kept waiting and waiting, and it got frustrating.
Richard_roberts72
December 09, 2025
"I’d been trying to find a…"
I’d been trying to find a swimsuit in my size and everywhere else was either sold out or had barely any options. i was getting annoyed with the whole search. Then I checked SwimOutlet and, somehow, they actually had it in stock — and in a few colors, too. Suddenly my mood changed completely. I ordered it right away and didn’t have to keep stalking websites for a restock. Happy with how easy it ended up being

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EdnaSimmons
September 16, 2020

“There are a lot of new swimwear companies that are shipping direct from China, but I would be careful about the quality and shipping times from them.”

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